Getting started
Install guides for Windows, Android, and more on the How to use page.
Account & billing
Plans, refunds, and store billing. See Pricing and our Refund Policy.
Email support
Write to — this is our main support address for Play Store and Windows users.
Contact Velanox
Where do I download apps?
Visit the Download page for Windows, Google Play, and other platforms.
How do I request a refund?
See the Refund Policy. Google Play and Microsoft Store purchases follow store rules; direct purchases may use our 30-day money-back guarantee. Email .
How do I delete my account?
Follow the steps on Delete Account, or email with subject “Delete my Velanox account”.
Where are your policies?
Privacy · Terms · Acceptable Use · Cookies · Children’s Privacy
How do I start a free trial?
Open Get started and sign up with Google or email.