Terms of Service

1. Agreement

By downloading, installing, or using Velanox VPN, you agree to these Terms, our Privacy Policy, and our Acceptable Use Policy. If you do not agree, do not use the service.

2. The service

Velanox VPN provides encrypted tunneling to help protect your privacy and security online on supported platforms (including Android, Windows, and other clients we publish). Service availability, speeds, and server locations may change as the network grows.

3. Eligibility & accounts

You must be legally able to form a contract in your jurisdiction and meet the minimum age required by Google Play, Microsoft Store, and local law (generally 13+ or higher where required). You are responsible for safeguarding account credentials.

4. Acceptable use

You must follow our Acceptable Use Policy. We may suspend or terminate accounts that violate these rules, and we may cooperate with lawful investigations.

5. Google Play & Microsoft Store compliance

When distributed via Google Play, Microsoft Store, or other stores, Velanox VPN must also follow that store’s developer policies, including VPN / networking, User Data / privacy, Deceptive Behavior, Permissions, and prohibited content policies. Misrepresenting the app’s capabilities is prohibited.

6. Subscriptions & refunds

Paid plans, pricing, and renewals will be shown in-app or on velanox.org before purchase. Store-billed subscriptions follow the store’s refund rules (Google Play or Microsoft). Where we bill directly, see our Refund Policy.

7. Intellectual property

Velanox branding, apps, and site content are owned by Velanox or its licensors. You receive a limited, non-exclusive license to use the apps for personal or permitted business use under these Terms.

8. Disclaimers

The service is provided “as is.” We do not guarantee uninterrupted connectivity, unblock of every site/service, or fitness for a particular purpose. VPN use may be restricted in some countries — you are responsible for complying with local law.

9. Limitation of liability

To the maximum extent allowed by law, Velanox is not liable for indirect, incidental, special, or consequential damages, or loss of data/profits arising from use of the VPN.

10. Termination & account deletion

You may stop using the service at any time. You may request account deletion via our Delete Account page. We may suspend or terminate access for violations, abuse, non-payment, or legal risk.

11. Changes

We may update these Terms. Continued use after an update constitutes acceptance of the revised Terms.

12. Contact

Questions: · velanox.org